“Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.” – Jim Rohn
They say that if it were easy, everyone would do it. Motivation makes the difference between someone who will get the job done and someone who won’t. “You have to want to go into every call to make it the best possible interaction for the client, for PCI and for yourself. Every call is not going to be a sale but it can be a great experience for everyone. It can be a lot of fun and very rewarding,” says Holly Schwartz, PCI associate.
High performers don’t win every single time. Great sales representatives don’t close the deal with each lead they call. High achievers learn though, how to still strive for greatness, even in the most challenging times. When you have your mind set on achieving your goals, you will unleash everything in your power to make it happen. You won’t stop at anything because you decided you wanted it bad enough to work for it.
You have to create an environment where each agent can come in every day and have the drive to do the best thing for them, the company and the client. If your associates feel good about their work at the end of the day, then you’ve created the place that people want to stay at for decades and decades. Not only that but your associates will contribute to making their workplace one that constantly challenges and pushes them forward.
This is the kind of culture PCI creates, a culture based on mutual support, transparency and performance.